Payment Policy
At Noorasleep, we strive to provide you with a seamless and secure shopping experience. Please read our payment and billing terms carefully before placing your order.
Accepted Payment Methods
We offer a variety of secure payment options for your convenience:
- Credit Cards: Visa, MasterCard, American Express, Maestro, and Union Pay.
- Digital Wallets: PayPal, Google Pay.
All payments are processed through our trusted Shopify payment gateway to ensure security and reliability.
Currency and Conversion Fees
- Our standard currency is USD ($).
- If you pay in a currency other than USD, your bank or payment provider may charge conversion fees.
- Any additional fees are the customer’s responsibility.
Billing
After a successful payment, you will receive a confirmation email with the details of your order. Please ensure your billing information is correct to avoid delays.
Failed Transactions and Refunds
- If a payment fails, you will automatically receive a refund to your original payment method.
- Refunds are typically processed within 7-10 business days, depending on your payment provider’s policies.
For any questions regarding payments or billing, please contact us at support@noorasleep.com or +156 247 05749.
Money-Back Guarantee
We offer a 100-day money-back guarantee on all products. If you are not satisfied, please refer to our return and refund policy.
Shipping Policies
We provide free shipping for orders over $90. Shipping details and times will be displayed during checkout.
Contact Information
- Company Name: One Way Ecom Limited
- Business Address: 50 Stanley Street, Suite C, Level 7, Central, Central, Hong Kong Island, Hong Kong SAR
- Website: noorasleep.com
- Support Email: support@noorasleep.com
- Phone Number: +156 247 05749