Payment Policy

 

At Noorasleep, we strive to provide you with a seamless and secure shopping experience. Please read our payment and billing terms carefully before placing your order.

Accepted Payment Methods

We offer a variety of secure payment options for your convenience:

  • Credit Cards: Visa, MasterCard, American Express, Maestro, and Union Pay.
  • Digital Wallets: PayPal, Google Pay.

All payments are processed through our trusted Shopify payment gateway to ensure security and reliability.


Currency and Conversion Fees

  • Our standard currency is USD ($).
  • If you pay in a currency other than USD, your bank or payment provider may charge conversion fees.
  • Any additional fees are the customer’s responsibility.

Billing

After a successful payment, you will receive a confirmation email with the details of your order. Please ensure your billing information is correct to avoid delays.


Failed Transactions and Refunds

  • If a payment fails, you will automatically receive a refund to your original payment method.
  • Refunds are typically processed within 7-10 business days, depending on your payment provider’s policies.

For any questions regarding payments or billing, please contact us at support@noorasleep.com or +156 247 05749.


Money-Back Guarantee

We offer a 100-day money-back guarantee on all products. If you are not satisfied, please refer to our return and refund policy.


Shipping Policies

We provide free shipping for orders over $90. Shipping details and times will be displayed during checkout.


Contact Information

  • Company Name: One Way Ecom Limited
  • Business Address: 50 Stanley Street, Suite C, Level 7, Central, Central, Hong Kong Island, Hong Kong SAR
  • Website: noorasleep.com
  • Support Email: support@noorasleep.com
  • Phone Number: +156 247 05749